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Q & A

Questions and Answers

What time is it best to come in with a sick or injured pet?

The best time to come in with a sick or injured pet is anytime between 8:00am - 10:00am on Monday, Tuesday, Thursday or Friday no appointment needed.  

Do you see sick pets on Saturday?

No, we no longer see sick or injured pets on Saturday due to time limitations.  

What is the best time to come for vaccines only or just a wellness exam?

The best time to come in for vaccines or a wellness exam is anytime between 2:30pm - 5:00pm on Monday, Tuesday, Thursday or Friday. Saturday's, anytime between 8:00am  - 11:00 am, no appointment nneeded.

What is your office visit fee?

Our office visit consultation fee for is $43.00  This will allow you a consultation where you will have all your questions answered and we'll give you all options available.  No office visit fee for vaccines only. 

How are fees for services handled in your practice?

In our practice, ALL FEES are due upon services rendered and will be discussed with you PRIOR to any services performed.   Any services performed are upon your approval only.

Do I need a heartworm test for my pet in order to purchase heartworm preventative like Trifexis or Heartgard Plus?

This will all depend on the age of your pet.  Your pet can start on preventative as early as 6-8 weeks, without a heartworm test.  Once your pet is over a year, he will have a heartworm test performed.  A  heartworm test with negative test results is good for 12 months only if preventative is being given to your pet monthly.  

Is my pet a good candidate for ProHeart 12?

Your pet is a good candidate for ProHeart 12 if it's over 12 months of age and has been tested for heartworm.  If the test is negative, he can be given a ProHeart injection which will be good for 12 months and no more monthly doses of preventive needed.  

What happens if my pet has a positive heartworm test result?

If you pet tests positive for heartworm, we will discuss your treatment options and costs during your consultation.  

What services does my new puppy need?

Your new puppy will need to be de-wormed at 2 weeks, 4 weeks and at 6 weeks when he comes in to have his first vaccine at 6 weeks.  

What are your consultation hours if my pet is sick?

Our consultation hours are Monday, Tuesday, Thursday or Friday from 8:00am - 10:00am.  

What services do you offer?

We offer medical, dental and surgical services.  All surgical and dental services are by appointment.  

Please call us at 281-445-3647 if you have any questions. 

What type of payment options do you accept?

We accept Cash, Visa, Mastercard, Debit Cards, American Express, and Care Credit.  

We accept Zelle using email address :  [email protected] 

We accept payments with credit cards through our website using Pay Now.

Owner of  credit or debit card must be present with a valid identification.